Setting up your Superbox is straightforward:

1. Plug in the HDMI: Connect the HDMI cable from the Superbox to your TV.
2. Power On: Connect the power adapter to the device and plug it into a wall outlet, then press the power button.
3. Connect to Wi-Fi: Use the remote to navigate to the settings menu and select your Wi-Fi network. Enter your password to connect.
4. On-Screen Prompts: Follow the on-screen instructions to complete setup, such as language preferences and updates.

In just a few minutes, your Superbox will be ready for use!

All Superbox devices share the same identical functionality. The difference between models is solely the amount of storage space. For most users, the Superbox S6 Ultra is the best all-around option.

Yes, if your TV has an HDMI port, your Superbox will work perfectly.

A SuperBox is a high-performance streaming device designed to simplify home entertainment. It allows users to easily access and stream their favorite content in high resolution, featuring advanced technologies like 6K support, fast WiFi, and voice control for smooth, hassle-free viewing.

Orders placed before 2pm PST will ship the same day and once shipped, average delivery is 1-3 business days. All other orders will ship the following day besides Sunday.

*International orders vary based on the shipping carrier selected at checkout.

You can trade your order here: Order Tracking

Your order # and tracking information will be in your email. If you need help looking up your order information, our customer support will be able to help!

You can make changes to your order within the first 12 hours if the order has not been shipped yet. Keep in mind, orders ship same day Monday-Saturday before 2PM. You can always reach out to our customer support and while we cannot guarantee changes, we will try to help to the best of our ability.

Yes, we ship worldwide shipping, the cost is calculated at checkout based on your country and desired shipping speed/carrier.

Yes, all Superbox devices are backed by our 365-day warranty. Items that are lost, stolen, or damaged outside of the warranty period are not eligible for warranty claims. If your device has issues after the warranty period, we offer repair services for an additional cost.

Packaged and sealed Superbox devices or accessories are eligible for the 30-day money back guarantee. Products that are used or damaged are not eligible for a return.

Reach out to our customer support! Superbox is constantly releasing devices with the latest available tech. We can price your current device and give you credit towards an upgrade. A customer support specialist will be able to help you with your upgrade.